Policies & Customer Care
Everything about shipping, returns, privacy and the terms that apply when you shop with Paws on Trek.
Shipping & Delivery
Dispatch times, free shipping threshold and tracking.
Read policy →Returns & Refunds
30-day returns, size swaps and faulty items.
Read policy →Privacy Policy
What we collect, why, and who we share it with.
Read policy →Terms of Service
The rules that apply when you shop with us.
Read policy →Who you are dealing with
This website is operated by Danray Pty Ltd as trustee for the Huyuan Family Trust (ABN 37 373 165 733) trading as Paws on Trek. Throughout the site, the terms “we”, “us” and “our” refer to Paws on Trek.
Postal address: PO Box 8015, Kooyong VIC 3144, Australia. Email: hello@pawsontrek.com. We are an Australian business and all prices are in Australian dollars (AUD) unless stated otherwise.
Nothing in these policies limits or excludes any right or guarantee you have under the Australian Consumer Law, including the consumer guarantees in the Competition and Consumer Act 2010 (Cth).